Regulation (EU) 2024/1689 in Effect: Article 50 Transparency Obligations apply across all EU Member States.
50
EU AI Act Scanner
Article 50 Technical Diagnostics
Scan
HomeLeaderboardToolsAPI DocsVendor AuditsGuidesAboutContact
Home/Vendor Audits/Zendesk Answer Bot
Help Desk AI Assistant● Medium Risk

Zendesk Answer Bot (zendesk.com)

Script Signature: static.zdassets.com

70Score / 100

Zendesk Answer Bot auto-responds to support tickets and messaging widgets. Deployers must verify that automated messaging workflows include clear Article 50 disclosures.

Want to test a live website using Zendesk Answer Bot?Run Live Diagnostic on zendesk.com →

Article 50 Regulatory Breakdown

Article 50(1) Chatbots

Natural Person Notification

Partial Compliance

Article 50(2) Media

C2PA & Watermarking

Non-Applicable

Article 50(3) Text

Public Copy Disclosure

Compliant

Identified Integration Risks & Vulnerabilities

  • ⚠️Automated article recommendations delivered without immediate AI system attribution.
  • ⚠️Web messaging snippet zdassets.com lacks standard schema metadata tags.

Recommended Technical Remediation

Add custom trigger copy to Zendesk Messaging stating: "Automated AI Assistant Notice: This conversation is generated by Zendesk Answer Bot."

<!-- Compliant Article 50(1) Disclosure Snippet for Zendesk Answer Bot -->
<div class="ai-disclosure" itemprop="isBasedOn" rel="ai-info">
  Notice: This system incorporates automated Zendesk Answer Bot AI technology per EU Regulation 2024/1689 Article 50.
</div>

Test Live Website URL

EU Regulation 2024/1689 Article 50 Compliance

Scan Webpages for AI Transparency

Automated technical audit for AI chatbots, C2PA synthetic media metadata, and mandatory Article 50 transparency notices.

Quick Test Domains: